E-commerce · Kingdom of Saudi Arabia

AI automation for a leading
KSA ecommerce business.

Our team worked with a leading Saudi ecommerce company (unnamed at their request) to automate orders, shipping, payments, inventory and sales on Shopify and Salesforce.

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The challenge

Manual ops across the commerce stack.

Order handling, inventory and team workload were fragmented across Shopify and Salesforce. The business needed AI automation that could run order routing, SKU management, demand forecasting, inventory replenishment and workload management end to end—without inventing process around the edges.

Stack
  1. 01Shopify
  2. 02Salesforce
Engagement
  1. 014.5-month project
  2. 02Full results within 6 months
01 · Challenge

Fragmented commerce ops

Orders, shipping, payments, inventory and sales needed a single automated path across the existing Shopify and Salesforce stack.

02 · Approach

AI end to end

Our team implemented AI automation for order routing, SKU management, demand forecasting, automated inventory replenishment, and team and workload management—handled end to end by AI.

03 · Results

Measured in six months

The project ran 4.5 months. Full results were realised within 6 months across operations, sales, margins and returns.

Automated path

Orders to sales,
end to end.

AI covered the commerce flow across Shopify and Salesforce. Project ran 4.5 months; full results realised within 6 months.

  1. 01OrdersRouting
  2. 02ShippingFulfilment
  3. 03PaymentsSettlement
  4. 04InventoryReplenishment
  5. 05SalesDemand signal
What AI covered

End-to-end automation.

AI handled order routing, SKU management, demand forecasting, automated inventory replenishment, and team and workload management end to end—alongside orders, shipping, payments, inventory and sales.

What could we
build together?

A clear brief or a half-formed idea.
Start with what you know.

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