Fragmented commerce ops
Orders, shipping, payments, inventory and sales needed a single automated path across the existing Shopify and Salesforce stack.
Our team worked with a leading Saudi ecommerce company (unnamed at their request) to automate orders, shipping, payments, inventory and sales on Shopify and Salesforce.
Start a conversationOrder handling, inventory and team workload were fragmented across Shopify and Salesforce. The business needed AI automation that could run order routing, SKU management, demand forecasting, inventory replenishment and workload management end to end—without inventing process around the edges.
Orders, shipping, payments, inventory and sales needed a single automated path across the existing Shopify and Salesforce stack.
Our team implemented AI automation for order routing, SKU management, demand forecasting, automated inventory replenishment, and team and workload management—handled end to end by AI.
The project ran 4.5 months. Full results were realised within 6 months across operations, sales, margins and returns.
AI covered the commerce flow across Shopify and Salesforce. Project ran 4.5 months; full results realised within 6 months.
AI handled order routing, SKU management, demand forecasting, automated inventory replenishment, and team and workload management end to end—alongside orders, shipping, payments, inventory and sales.
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